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Privacy Policy

Hannores (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or use our website hannores.com (the “Website”). By accessing or using the Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Information You Provide Directly

  • Contact details (name, email, phone number)
  • Company information (company name, address, position, business registration)
  • Inquiry details submitted via forms, live chat, or email

1.2 Information Collected Automatically

  • IP address, browser type, operating system, and device information
  • Pages visited, time spent on pages, click activity, and navigation patterns
  • Cookies and similar technologies to enhance user experience

1.3 Information from Third Parties

  • If you interact with us through third-party platforms or partners, we may receive information about you from those sources.

2. How We Use Your Information

We use the information we collect for purposes including:

  • Responding to inquiries and providing customer support
  • Processing requests or potential orders submitted via the Website
  • Improving our Website, services, and user experience
  • Sending relevant updates, marketing materials, or promotional communications
  • Compliance with legal obligations and protection of our rights and property

3. Cookies and Tracking Technologies

3.1. We use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyze website usage.
3.2. You can disable cookies through your browser settings, but some features of the Website may not function properly without cookies.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

  • Our affiliates and business partners to provide products or services requested by you
  • Service providers who assist us with hosting, analytics, or customer support
  • Legal authorities if required by law, regulation, or legal process
  • Third parties in connection with a corporate transaction, merger, or sale of assets

5. International Data Transfers

5.1. As a B2B foreign trade website, information you submit may be transferred to and stored in countries outside your location, including where Hannores or its service providers operate.
5.2. By using the Website, you consent to such international transfers. We implement safeguards to protect your information in accordance with applicable data protection laws.

6. Data Security

6.1. We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction.
6.2. However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security of your information.

7. Data Retention

7.1. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
7.2. Inactive inquiries or outdated information may be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction, you may have rights including:

  • Accessing, correcting, or updating your personal information
  • Requesting deletion of your personal information
  • Objecting to processing or requesting restriction
  • Withdrawing consent where processing is based on consent

To exercise these rights, please contact us at the details provided below.

9. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites.

10. Children’s Privacy

The Website is not directed to children under 16, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on the Website with the “Last Updated” date revised. Continued use of the Website constitutes your acceptance of any changes.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

  • Email: [email protected]
  • Address: Shatai South Road, Tianhe District, Guangzhou, China
  • Live Chat: Available on the Website during business hours